Privacy Policy

Effective Date: [5/15/2024]

Precision Mobile Dent Scratch & Bumper Repair LLC and its affiliates take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect each and every client’s Personal Information. If you do not want your Personal Information handled in this manner, please do not use the Precision Mobile Dent Scratch & Bumper Repair LLC site or services.

Personal Information refers to data that can identify an individual, such as name, phone number, and email address.

This Privacy Policy applies only to information that we collect through:

[Insert Company Website URL]
Any mobile applications developed by Precision Mobile Dent Scratch & Bumper Repair LLC, including apps for service requesters and service professionals (collectively referred to as the “Site”).

Any information you provide will be processed by computer servers located within the United States.

I. Information We Collect

a) Voluntarily Provided Information

If you're using our services, we may collect:

Name, address, repair location, phone number, email
For service professionals or contractors:
- Contact information
- Work eligibility, experience, and availability
- Social Security Number (for background checks, if selected)
- Resume and employment application details

b) Information Collected Through Technology

IP Address: Helps us understand how users access our services.
Device Identifier: Automatically assigned to your device and linked to site/app activity.
Cookies: Small files stored on your browser to enhance your experience.
Web Beacons: Tiny graphics used to track how users interact with our content.

Do Not Track: Our site does not currently support DNT browser settings.

c) Mobile Application Data

Our mobile apps may collect:

Browser type, country preference, operating system
Device identifiers (IP address, make/model)
Usage data (e.g., time spent, features accessed)
App download source

Location Tracking: Only collected from approved service professionals using our Pro Portal.

d) Third-Party Information You Provide

If you refer a friend, we collect their name and email to send a one-time invite.

e) Information From Third Parties

We may receive information about you (e.g., background check results or ad tracking data) from:

Marketing platforms (e.g., Google, Facebook)
Background check providers (e.g., Checkr, Onfido)

II. How We Use the Information

We use collected data to:

Schedule and manage service requests
Rate or evaluate service professionals
Communicate with customers and contractors
Market our services (unless you opt out)
Troubleshoot issues
Improve our offerings and service quality
Conduct analysis and customer research
Manage legal or policy compliance

Data Retention: Backup databases containing Personal Information are deleted after 9 months unless deletion is requested earlier.

III. How We Share the Information

We do not sell your Personal Information. However, we may share it with:

a) Third-Party Service Providers

To help us operate effectively, we may share information with providers that support:

Analytics (e.g., Google Analytics)
Customer communications
Legal or compliance matters

Some providers may share your information with other third parties for marketing purposes. To opt out, contact: Info@precisionmobilerepair.com

b) Legal & Administrative Disclosures

We may disclose your information when required by law, in legal proceedings, or to protect the safety and rights of the company and others.

c) Corporate Transactions

In the event of a sale, merger, or transfer of assets, your information may be transferred as part of the business transaction.

IV. Children’s Privacy

We do not knowingly collect Personal Information from children under 13 years old. Our services are only intended for individuals aged 13 or older.

V. California Privacy Rights

California residents may request information regarding disclosure of their Personal Information to third parties for marketing. Please email Info@precisionmobilerepair.com to submit such a request.

VI. How We Protect Your Information

We take reasonable technical and administrative precautions including:

SSL encryption during data entry
Limiting employee access to Personal Information
Training employees on privacy practices

However, no method of transmission or storage is completely secure. Please take steps to protect your account and log out after each session.

VII. Your Choices

You may:

Update, correct, or delete your Personal Information by contacting Info@precisionmobilerepair.com
Unsubscribe from marketing emails via the unsubscribe link or email preferences

VIII. Changes to This Privacy Policy

We may update this policy periodically. Material changes will be posted with a notice and updated effective date.

Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: Info@precisionmobilerepair.com
Phone: (657) 735-3661
Mailing Address: Info@precisionmobilerepair.com